Templating & installation
Before booking the template visit, confirm what is actually ready
A shared readiness record helps the office and field technician agree on the purpose of the visit.
Read article >>The complete reading library
Countertop Forum articles
51 articles in this publication. Specific job scenarios, troubleshooting questions and clear handoffs between office, field and production.
51 matching articles · Page 2 of 3
CNC & production
Before the new machine arrives: assign the preparation work
Keep the supplier, building contractors and shop team working from one installation record.
Read article >>Templating & installation
Confirm the actual sink and appliance specification before production
A model number and approved reference are more dependable than a description passed between departments.
Read article >>Templating & installation
Hiring a templator: assess the handoff as well as the measurement
Use a supervised exercise to understand communication, documentation and learning needs.
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Run the production meeting around complete jobs, not busy machines
A short review should identify what prevents the next installation package from being finished.
Read article >>CNC & production
Score a CNC demonstration from released job to accepted parts
A complete-job worksheet makes equipment demonstrations easier to compare.
Read article >>Templating & installation
Settle the backsplash scope before the drawing becomes a production instruction
Separate the chosen design from unresolved site and sequencing questions.
Read article >>Templating & installation
Site photos should answer the questions the office cannot see
Connect field images to specific job notes instead of leaving an unexplained camera roll.
Read article >>CNC & production
The drawing changed after programming: close the old version first
A revision procedure should identify affected parts, programs and work already in progress.
Read article >>Templating & installation
The installation packet should describe the job leaving the shop
Give the crew the approved current record, complete part identification and a clear contact for questions.
Read article >>Templating & installation
The templator-to-programmer handoff needs more than geometry
Transfer the drawing together with its status, site context and unresolved decisions.
Read article >>CNC & production
Training the first CNC operator without making one person the whole system
Build a role-based learning record and a practical plan for backup coverage.
Read article >>Templating & installation
Use the office review to improve the next template visit
Turn repeated clarification requests into specific improvements in field documentation.
Read article >>Templating & installation
What to do with a customer change after the template visit
Route changes through a visible review instead of allowing an informal request to reach production unnoticed.
Read article >>CNC & production
Who owns the CNC tool library when several people program jobs?
Treat the production library as a controlled shop record, with changes that other users can understand.
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Equipment & materials
MB Stone’s identification kit starts with a useful question: what is the stone?
MB Stone’s kit combines identification aids and written guidance developed with geologist Karin Kirk.
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Supplier news
Tenax’s Next Level Training connects product knowledge with the sales conversation
Tenax describes a two-day program for distributor and manufacturer sales teams.
Read article >>Industry community
How to bring something useful home from an SFA workshop
A simple preparation and follow-up routine can turn an industry gathering into practical learning for the shop.
Read article >>Industry community
Moraware at TISE 2026: scanners and getting more from existing tools
The software supplier’s recap offers a useful view of inventory digitization and implementation questions.
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Industry community
Stone Fabricators Alliance: the value of sharing what a shop has learned
SFA’s stated focus on exchanging practical knowledge offers a useful resource for fabrication and restoration businesses.
Read article >>Historical reference
CounterGo in 2012: separating a drawing-and-quoting product from the company timeline
Moraware's origin account dates CounterGo to 2012. The company's earlier beginnings do not make CounterGo a 2002 product.
Read article >>Historical reference
Moraware in 2002: office software grew from a shop's coordination problem
Moraware's own origin account begins in 2002 and describes early software addressing estimating, scheduling, and inventory for countertop businesses. Its later product names belong to subsequent stages of that history.
Read article >>Software & workflow
Reference post: five questions to settle before introducing shop labels
Horus describes Dashboard functions involving job information, labels, and packing lists. Before discussing label hardware or appearance, a shop should agree on what the label is supposed to help an employee identify.
Read article >>Software & workflow
Reference post: what does available inventory mean in your shop?
Stone Profit Systems lists inventory, holds, and multiple-location functions in its ERP offering. Those categories raise a basic question for any shop evaluating inventory software: which material should staff describe as available?
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